Frequently Asked Questions

What size area will it cool?

Arctic Air® Tower + cools up to 100 sq ft.

Can it be used both indoors and outdoors?

Arctic Air® Tower + is for indoor use only.

What are the speed settings?

Arctic Air® Tower + has 4 speed settings, Turbo: 60W, High: 45W, Medium: 31W, and Low: 27W.

What are the timer settings?

The timer has 4 settings: 2 hours, 6 hours, 8 hours, and 12 hours.

How much water does the water tank hold?

Arctic Air® Tower + water tank holds 1.7L of water.

How often should the cooling cartridge be replaced?

It is recommended to replace the cooling cartridge every 1-3 months, depending on usage.

Can the cooling cartridge be reused?

Yes, the cooling cartridge can be handwashed and it is also dishwasher safe, top rack.

What is the voltage?

The voltage is 120 Volts (60Hz).

What is the rated power?

The rated power is 45W.

What is the power draw?

120v, 60Hz, and 0.67A.

How long will it run for?

Arctic Air® Tower + runs up to 16 hour per fill. The run time will vary depending on speed setting, room temperature levels, and room humidity levels.

How long is the power cord?

Arctic Air® Tower + uses a 6ft cord.

Is it ETL rated?

Yes, Arctic Air® Tower + is ETL rated.

What are the dimensions?

Arctic Air® Tower +’s dimensions are 11.81” (L) X 11.81” (W) X 37.01” (H).

How much does it weigh?

Arctic Air® Tower + weighs 12.12 lbs.

How is the mist feature controlled?

Mist can be controlled by pressing the button next to the fan for High, Low, and Off.

Are the air vents adjustable?

Yes, the air vents are adjustable.

How can I reach customer service?

For customer service, please call 1-888-611-6750 or email

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